Refund and Return Policy

Overview

Our refund and returns policy lasts 7 days.

To be eligible for a return, your item must be unused and in the same
condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify
you that we have received your returned item. We will also notify you of the
approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of payment,
within a certain amount of days.

Exchanges

We only replace items if they are defective or damaged. If you need to
exchange it for the same item, send us an email at info@thestationerylist.co.za

Shipping Returns

You will be responsible for paying for your own shipping costs for returning
your item. Shipping costs are non-refundable. If you receive a refund, the cost
of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product
to reach you may vary.
If you are returning more expensive items, you may consider using a trusted
and trackable shipping service or purchasing shipping insurance. We don’t
guarantee that we will receive your returned item.0

Need help?

Refund and Return Policy

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